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What if you analyzed your customers’ post-purchase experience?

Access dashboards with all your post-order KPIs

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We offer you an optimized solution to facilitate your analytics and enable you to adapt your actions to your business!

How?

  • βœ” Access dashboards with all your post-order KPIs.
    βœ” Produce valuable post-purchase customer experience reports thanks to a comprehensive and unique Business Intelligence tool.
    βœ” Dive into Big Data, and assess your customer satisfaction with response rates exceeding 50% and statistics covering all stages (ordering, shipping, delivery, complaints, …).

KPI and e-commerce reports

At ITinSell Software, we offer you over 150 KPIs for evaluating the post-order experience.

Thanks to our solution, you can analyze the performance of your teams, your carriers and the satisfaction of your customers.
From order confirmation to receipt (or return), all data is tracked and integrated.

Use our detailed reports to improve your quality of service and that of your partners.

Ready to go?

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Reports that can be fully configured…

Generate your analysis across geographical scales that vary from country to post code. Compare data for different date ranges or analysis methods.
Even annotate your graphs from the interface for your tracking records or reports!

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… and exported

Configure your dashboards with the KPIs that you want to prioritise. Schedule reports to be sent periodically by email for efficient meeting preparation.
Also export your results to flat file (csv or excel) to add to your records.