iTrack – Tracking in real time
iTrack training – Real-time tracking
In a nutshell
Objective: iTrack – Tracking in real time
Duration: 1/2 day
Format: On-site or remote
Prerequisites: None
Target audience: Management / Customer service
Teaching methods: Session of 6 participants maximum + Internet access + 1 workstation with network and admin rights + 1 pdf printer + Lectures and practical exercises
Evaluation methods: Questionnaire at the end of the course
Training methods
This training is provided by a consultant trainer whose skills have been validated by ITinSell management. It is validated by :
- – A questionnaire designed to assess the extent to which trainees have assimilated the concepts covered.
– A sign-in sheet, signed by the trainees and the ITinSell training consultant for each half-day.
– A questionnaire designed to evaluate performance
Training plan :
- – Solution overview and benefits
– Training objectives
– Connect to the application: presentation of the interface / online help
Shipment management :
– Dashboard
– List of shipments
– Shipment filters
– iTrack® parcel record
– Routing status history
– Claims management Report
– Direct access URL, API and integration into your customer account
– Return portal overview
– Integrating the returns portal into your customer account (via various APIs, chatbot, etc.)
– Billing control
-User management and notification settings
